Posts Tagged ‘Customer service’

How Well Do Companies Respond to Customer Complaints?

Written on November 11th, 2011 by Mike Andrewno shouts
Tweet Many marketers still ignoring dissatisfied customers on social media Marketers are well aware that social media is a double-edged sword when it comes to word-of-mouth. Not only does it […]

Complaints, Trademark Violations and Retweet Requests: How to Handle Anything on Twitter

Written on May 12th, 2010 by Mike Andrewno shouts
Tweet There are a lot of examples of companies that handle the unexpected well on Twitter; there are just as many, if not more, of companies that didn’t. Don’t be […]

News – Cli.gs to Shut Down

Written on October 6th, 2009 by Mike Andrewno shouts
Tweet Cli.gs, one of the services used to shorten URLs on sites such as Twitter is to shut down at the end of this month. The service which has tens […]