Posts Tagged ‘Marketing’
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Filed under News, Research, social media
Coles Social Media Crime
Coles has become the latest major brand to experience a social media backlash after posing the statement: ‘In my house it’s a crime not to buy….’ elicited a string of ...
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Filed under News, Research, social media
Google cookies ‘bypassed Safari privacy protection’
Google has been accused of bypassing the privacy settings of users of the Safari web-browser. The Wall Street Journal said Google and other companies had worked around privacy settings designed ...
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Filed under News, Research, social media
McDonald’s Twitter promotion backfires
A McDonald’s Twitter promotion backfired after customers hijacked the hash-tag #McDStories, using it to share horror stories instead. The fast food giant launched the 24-hour promotional campaign last week to ...
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Most Consumers Still Don’t Talk About Brands on Social Sites
Consumers occasionally post about brands on Facebook and Twitter, but offline and non-social online methods keep them informed While most marketers leverage Facebook and Twitter to communicate with customers, not ...
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B2B Marketers Struggle With Compelling Content
B2B Marketers Struggle With Compelling Content 41% of B2B marketers say that producing the kind of content that engages prospects and customers is their biggest content marketing challenge, representing ...
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Mobile Marketers Most Interested in Apps, Barcodes
Mobile Marketers Most Interested in Apps, Barcodes Mobile apps (43%) and mobile barcodes (41%) rank highest as mobile marketing strategies companies would be interested in deploying in the next 12 ...
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Filed under News, Research, social media
How Well Do Companies Respond to Customer Complaints?
Many marketers still ignoring dissatisfied customers on social media Marketers are well aware that social media is a double-edged sword when it comes to word-of-mouth. Not only does it give ...
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Filed under News, Research, social media
What Encourages Facebook Engagement?
Brands that include photos and calls to action see higher engagement rates with those posts Companies on Facebook and other social sites are always trying to determine what to post ...
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Filed under News, Research, social media
‘We should never block social networks’
Suppressing social networks or mobile phones at times of unrest is ‘unacceptable’, the UK Foreign Secretary has told a global summit on cyber-crime. Human rights such as privacy and freedom ...
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